Terms & Conditions
Value Bridge – Terms & Conditions
Last updated: 13 May 2025
1. Who We Are
Value Bridge, Lda. (“Value Bridge,” “we,” “our”) provides the website value-bridge.co and related mobile/desktop applications, software, and services (“Services”).
2. When These Terms Apply
By visiting the site, opening an account, buying or listing digital content, or otherwise using the Services,
you confirm that you have read and agree to these Terms. If you represent a company, you warrant that you are authorised to bind that company.
3. Your Eligibility
The Services are designed for professionals. You must be 18 years old (or the age of majority in Portugal and able to enter a contract.
4. Your Account & Security
Create only one account and keep your login credentials confidential. You are responsible for all activity that happens under your account.
5. Privacy & Data Protection
We process personal data in line with Regulation (EU) 2016/679 (GDPR) and Portuguese Law 58/2019. See our separate Privacy Policy for details on what we collect, why, and how to exercise your rights.
6. Intellectual Property
All site content (text, code, logos, videos, etc.) belongs to Value Bridge or its licensors and is protected by copyright and trademark laws. We give you a revocable, non-exclusive, non-transferable licence to use the Services for their intended purpose. No other rights are granted.
7. Acceptable Use
You must not: break any law (including the Portuguese Advertising Code and Decree-Law 24/2014 on distance contracts) ICLG Business Reports infringe third-party IP, upload malware, scrape the site, or spam users; upload personal data (e.g., credit-card numbers) that you are not entitled to share.
8. Orders & Payments
Currency. Prices are shown in euros (€) unless stated otherwise. VAT. Portuguese VAT is included or added at checkout as required. When we accept an order. A contract is formed once we email you an order confirmation. Billing. By subscribing you authorise us to charge your card automatically each month until you cancel (see Section 9).
9. Subscriptions & Cancellation
Cancel any time from your dashboard or by emailing [email protected] at least 10 days before the next billing date. Digital services. If you are a consumer (not acting in a professional capacity) you normally have a 14-day right of withdrawal under EU law. You lose that right once (i) you download content or (ii) you expressly ask us to start the service during the withdrawal period and acknowledge the waiver, as allowed by Decree-Law 24/2014, Art. 17 (2) Jorge Morais Carvalho. We do not refund unused portions of a billing cycle.
10. Delivery & Shipping
Physical items (if any) are shipped from Portugal. Title and risk pass to you when the parcel is handed to the carrier.
11. Refund Policy
Because our products are digital and access begins immediately, all sales are final once the service starts, unless consumer law grants you a non-waived right (see Section 9).
12. Testimonials & User Content
By submitting reviews, images, or testimonials you grant us a worldwide, royalty-free licence to use, edit, and display them for marketing. Please do not post unlawful or offensive content.
13. Disclaimer
We provide the Services “as is” and cannot promise that they will meet every need, be error-free, or generate specific results. Your success depends on many factors outside our control.
14. Limitation of Liability
To the fullest extent permitted by Portuguese law, we are not liable for indirect or consequential losses (loss of profit, data, goodwill, etc.). Our total direct liability is capped at the amounts you paid us in the 12 months before the event giving rise to the claim.
15. Indemnity
If your use of the Services causes us legal harm (e.g., via unlawful content you upload), you agree to indemnify us for reasonable costs, damages, and expenses.
16. Dispute Resolution
Talk to us first. Most issues can be solved at [email protected].Consumer ADR. If you are a consumer and the matter remains unresolved, you may submit it to one of Portugal’s recognised Alternative Dispute Resolution (ADR) entities, such as:CACCL – Lisbon Consumer Arbitration Centre (centroarbitragemlisboa.pt) Leonardo'sCNIACC – National Centre for Information & Arbitration of Consumer Conflicts (cniacc.pt) ATPNYou may also use the EU’s Online Dispute Resolution (ODR) platform: ec.europa.eu/consumers/odr.Court venue. If court action is needed, the courts of Lisbon have exclusive jurisdiction. Portuguese law applies.
17. Changes to These Terms
We may update these Terms from time to time. We will post the new version on the site and, for material changes, notify active account holders by email at least 15 days in advance. Continued use after the effective date means you accept the changes.
18. Force Majeure
We are not liable for delays beyond our reasonable control (e.g., strikes, natural disasters, or network outages).
19. Assignment
We may transfer our rights and obligations under these Terms to another entity. You may not assign your account without our written consent.
20. Contact
Questions? Email [email protected] or write to Value Bridge, Lda., Rua do Alecrim 46, 1200-018 Lisboa, Portugal. Phone:
+351 961 365 795 (standard call rates apply).
